Case study: National Mobilisation of Essential Equipment for Top Retailer – Apr 2020

3 April 2020

  • 920 sites across the whole UK –
  • 113 (12%) delivered within 48 hours
  • 483 delivered within 96 hours (52% – the 96 includes a weekend though so would be 72 hours from point of order if using working days)

PAL Hire Ltd, were approached by a leading well-known UK Retailer (Top Five), to deliver essential equipment to all of their 920 sites as quickly as possible. This gave us another opportunity to fulfil a national order using a variety of supplier partners, thus delivering the best service possible.

Within 2 days we had began a multiple supplier mobilisation of equipment and we were able to liaise directly with each store manager, to confirm the finite points of delivery.

Within 96 hours we had completed delivery to 483 stores (bearing in mind there was a weekend involved) and final completion of the initial phase of roll out of essential equipment had concluded this week.

The speed and agility of our support team and fastidious account management headed up by our Head of Account Management Kyle Davidson. Our ability to fulfil complex national orders was also supported our finance and operations teams – who ensured our processes remained robust so as to exceed the retailer’s expectations of service levels, continuity and transparency.

PAL Hire Ltd is now on another major retailer’s supplier list and we have and additional 138 orders from the retailer to go on top of the 920 completed.

For details on how PAL Hire can support your company – (regardless of the environmental circumstances) contact Kyle and our team.

PAL Hire Ltd

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Attachments: This document  Case study – PH National Retailer Essential Equipment 920 location in hours DK0300420

Case Study – National Retailer Apr 2020 | PAL HIRE LTD www.palhire.co.uk 0161 482 6200

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